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Customer Stories

Anchor 1

A major technology manufacturer is using Customer 360 to improve customer experience while increasing timely up-sell opportunities

A Major Tax and Accounting company is using analytics to optimize consulting operations and increase revenue

Predictive Intelligence for Tax & Accounting Firm

It is a software and information services solution designed specifically for accountants that redefined how they do business
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A major tax and accounting firm redefined how they serve their clients and  identify opportunities. A cumbersome manual process is turned into an automated intelligent process leveraging Microsoft Azure technologies. A big data pipeline is built on Azure platform to gain insights from complex tax records.
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Technical Outcomes: Faster processing, predictive analytics and lower maintenance. 
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Business Outcomes: Timely metrics, automated news alerts and proactive customer communication. 
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Technologies Used: Map Reduce, Azure Data Factory, Azure Service Fabric, Pig Scripting, Cosmos GraphDB

Utilization & Billing Analytics to Maximize Revenue

​A Major Tax and Accounting company is using analytics to optimize consulting operations and increase revenue
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Anchor 2
A major tax and accounting firm using analytics to reduce bench time and increase revenue. 
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Technical Outcomes: Faster access to insights in a centralized location 
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Business Outcomes: Timely metrics with multiple slice and dice options for all users at all levels  
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Technologies Used: Microsoft Dynamics 365 & Power BI 
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